ISP Transparency Disclosure
- Connectivity Overview
VTC currently offers internet service over Fiber-Optic lines.
- Network Practices
VTC currently has no congestion management. The bandwidth available to these services simply does not require it.
- Application-Specific Behavior
VTC places no port restrictions or rate controls to block or hinder any specific service, other than blocking network access to NetBIOS ports and outgoing SMTP (port 25) traffic. This is strictly a network security measure and should, in no way, effect any normal internet service usage.
- Device Attachment
VTC places no explicit restrictions or regulations on what Internet connected devices you choose to run. We do however reserve the right to ban or refuse to allow the connection of devices that we determine may cause performance issues on our network or that may degrade the quality of service to customers.
VTC offers no inherit security to your overall Internet connection. All of Venus Telephone Corporation's hosted email service goes through a spam and virus filtering, but it is still recommended that customers run their own security software on their devices for the highest level of possible protection.
- Service Description
For anyone wishing to test their own internet speeds, we recommend starting with M-Lab's speed test. Google Search "Speed Test" and it is the very top link. This will show your network speed when going outside and beyond our network and gives a better real world test. Please note that this is not your actual "Network Speed" within our network. Please contact Tim or Steve for more information regarding actual speed tests within our network. It is impossible for us to control the speeds that are achieved outside of our network, but we do offer enough bandwidth to supply all of our customers. If you feel you are not getting your advertised speed, please contact VTC with your concerns.
Please see our High Speed Internet page on this website for current up to date pricing for Internet access.